Required fields are marked with asterisks (*)

Report an Issue

Please use this form for general service requests only. Your requests will be processed as soon as possible.

For an urgent water issue after hours, call 519-271-4700.
For an urgent sewer issue after hours, call 519-301-1435.
For a by-law concern, including noise, property standards, fences, or hedges, use the By-law Complaint Form.
For a streetlight outage or streetlight concern, use the Festival Hydro Streetlight Service Request.
For a missed business recycling pickup, use the Garbage and Green Bin option and select business recycling.

Issue Information

Would you like to provide a photo of the problem?

Yes

Please provide a description of the problem you are reporting, including where the problem located (i.e. address or closest intersection):

Contact Information

Contact Name:

Email Address:

Phone Number:

Address(If Applicable):

Additional Information

Would you like to provide more information?

Yes

Notice of Collection

Personal information on this form is collected under the authority of the Municipal Act, 2001, and will be used by Stratford City Staff to respond to problems or issues reported. Questions regarding the collection and use of this information should be directed to the City Clerk, 1 Wellington Street, P.O. Box 818, Stratford ON, N6A 6W1; or by telephone at 519-271-0250 extension 5329 or email Clerk's Office during business hours.