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Report an Issue

If you have an urgent water issue after hours, please call 519-271- 4700

If you have an urgent sewer issue after hours, please call 519-301-1435

If you have a by-law related complaint (noise, property standards, fence and hedge),
please use our by-law complaint form

If you have a streetlight outage or complaint please use the Festival Hydro Streetlight Service Request

*** Please allow 3-4 business days to process your request ***

Would you like to provide a photo of the problem?

Yes

Please provide a description of the problem you are reporting, including where the problem located (i.e. address or closest intersection):

Contact Name:

Email Address:

Phone Number:

Address(If Applicable):

Would you like to provide more information?

Yes

Notice of Collection: Personal information on this form is collected under the authority of the Municipal Act, 2001, and will be used by Stratford City Staff to respond to problems or issues reported. Questions regarding the collection and use of this information should be directed to the City Clerk, 1 Wellington Street, P.O. Box 818, Stratford ON, N6A 6W1; or by telephone at 519-271-0250 extension 5329 or email Clerk's Office during business hours.