Acknowledgment :
I have received and read the following brochures in order to meet the requirements for training under the Accessibility for Ontarians with Disabilities Act, 2005 (AODA):
1. City of Stratford Accessible Customer Service Training Brochure, which includes an overview of the Customer Service.
2. Ontario Human Rights Commission Disability and Human Rights Brochure (2016).
I understand my responsibilities and will apply this information when providing service for the City of Stratford.